We are so confident that your purchase will be successfully delivered to you that we offer all customers a full 100% money back delivery guarantee on every single order. We currently have and maintain a 100% delivery rate. As you can imagine, our reputation is as important to us as our loyal customers.
Here is how the guarantee works:
Once an item is shipped we will send you a tracking number which will track your order with the United States Post Office.
We base the delivery guarantee on the tracking number showing a "delivered" status. If for some reason the tracking status isn't updated to "Delivered" or your item is lost in the mail, we will offer you 2 options:
Option 1: full refund issued immediately that same day if you choose.
Option 2: send out the item again for free. However, situations like that are extremely rare. However, we all know things can happen but you can rest assured regardless, you will be covered! We always take care of our customers!
If you have any questions about our policy please email us and we would be happy to answer any questions please contact us.